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Claim Support Information

Health Planning Associates has a dedicated “Group Claims Resolution Specialist” assigned to each of our clients. This team will assist you with the review and investigation of disputed claims or just help you understand the process and outcome of your claim.

Our Specialist can be reached by phone at Opt. # 5 – Claims Assistance
Regional Tel: (478) 471-1220
Unsecure E-Mail:

Secure E-Mail/Corporate Website:
Choose “Contact Us” then Click “Secure Contact Form”.
Complete your message with your contact information and upload any files to be reviewed. You will be contacted ASAP!

“Every Employee and Dependent deserves an Advocate to help them when the time comes to resolve difficult issues. Our firm will NOT let them go thru these times alone!” Donna Davis, Vice President Group Services

If you have a claim to report, you can also take advantage of the insurance carriers’ 24/7 Claim Support Service to report a claim directly to the insurance company claim department or you may contact Health Planning Associates, LLC.

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