These people are always willing to help.
- Sherrie M., Macon, Georgia
Been with them for a little over two years. Its been a pleasure dealing with professionals who go over and above the call of duty.
- Ronald B., Macon, Georgia
Great customer response and assistance. Continues to update me on outstanding items.
- Curtis R., Macon, Georgia
5-Stars!
- Cole D., Forsyth, GA
Donna Davis and her service team are super helpful and friendly!
- Fort V., Fort Valley, GA
They are the best !!! None better they have gone out of their way to help me several times over the past few years
- bstewbeav, Macon, Georgia
HPA is so very helpful every time I call. They are very responsive and gets results quickly. I appreciate having someone to call when I am frustrated and who gets the job done!
- Macy M., Macon, Georgia
The HPA Group Claims Specialist w/ Health Planning, has gone above and beyond to help me with my claim. She has been courteous and patient with all of my needs and I couldn’t have done any of it without her.
- Donald W., Macon, Georgia
I’ve recently had the pleasure of working with Shay Singletary at Health Planning Associates to organize a new group policy. I couldn’t be more pleased with the communication and professionalism I encountered. Shay promptly addressed all my concerns and sent updates to keep me informed along the way. The process was smooth and efficient thanks to Shay’s help.
- K A., Macon, Georgia
So far their service is outstanding! The response time has been incredible. We also saved a lot of money every month!
- Michele C., Macon, Georgia
Jennifer, I give you 2,000,000 stars!!! Lol, but seeing as I can only go 5, you got 5!!!
Thank you so much for all you have done for me. I honestly have no clue as to what I would have done without you.
You are one of the most caring, considerate, and compassionate people that I have ever met. You jump in there and stay on top of things. It’s really a shame this world doesn’t have more people like YOU!!! You are truly priceless.
- Mandi B., Macon, Georgia
Great company and awesome customer service!!
- Akeana C., Macon, GA
Shay Singletary with Health Planning Associates, LLC helped our small business to get set up easily and also helped us to find a plan that was more fitted to our employees’ needs. She never failed to answer my calls and questions in a timely manner.
- Jessica N., Macon, Georgia
My favorite agents for all my business health and ancillary insurance needs. I have used them for years and I know that they will do the shopping for me with all the best carriers. They will get me the best price and policy possible. And the service is exemplary! Anytime we have a claim issue, Health Planning Associates takes charge and gets it solved.
- E.B. M., Centerville, GA
Always more than willing to help with any problem. Alysia Harrell is the best! We send her the EOB’s and she takes it from there! She, Donna Davis, and the entire staff of Health Planning Associates are a pleasure to work with and I would highly recommend their services.
- Tonya M., Macon, Georgia
Thank you Shay Singletary for the great service you provided us! You answered many of our questions and guided us in the direction we needed to go. Thanks again for a great job!
- Immigration Law., Macon, Georgia
Health Planning Associates is an amazing group to work with! Jennifer Downs is my go-to for all benefits related inquiries…and she always delivers with professionalism and a joyful attitude.
- Michael W., Macon, Georgia
Shy S. is the name I always use when I need something done quick and correct. She is such a asset to HPA. She makes my job easier for knowing all the right answers!
- Debbie F., Macon, Georgia
I have been extremely happy with Health Planning Associates especially with Jennifer and Donna. I always get a quick response and help when I need it. Jennifer and Donna always go above and beyond my expectations every single time.
- Office M., Macon, Georgia
Any problems with medication or claims & they are there to help I appreciate Health Planning Associates LLC.
- Arthea S., Macon, Georgia
This is my go-to insurance agency. They manage to get our company the best rates with excellent carriers. Seriously, the service is great, too. When I had an issue with a claim, they handled it right away and got it paid.
- Jim R., Macon, Georgia
Jennifer does a great job of working with individuals and follows through to make sure her customers are satisfied!
- Jason W., Americus, GA
Great people and company to work with!!!! Awesome at assisting and resolving employee concerns.
- Melissa H., Americus, GA
Wonderful company with experienced employees. They have interceded on my behalf with any claims difficulties I had with the carriers. Been my agent for 17 years. No one can beat their prices and their service is the best!
- Elizabeth Brooks., Macon, Georgia
I have been extremely happy with Health Planning Associates, especially with Jennifer and Donna. I always get a quick response and help when I need it. Jennifer and Donna always go above and beyond my expectations every single time.
- Macy T., Huber, GA
5 Stars!
- Elizabeth M., Macon, Georgia
Donna, Tim, Jennifer, Shay and Grace are amazing. I have encountered each in a positive manner. The company is equipped to handle the needs of its clients. I highly recommend them.
- Melissa H., GA
I have had the good pleasure of working with the Health Planning Associates through my work insurance plan.
Jennifer Downs (Groups Benefits CSR) with Health Planning Associates has been very helpful to me on multiple occasions. She has assisted with providing clarity on my benefits plan, and also working through claims and rectifying errors in billing from providers.
I know Jennifer has got me covered when I need assistance and call for help. She is very responsive, very professional and consistently effective with all her dealings in customer service.
Jennifer has been a great pleasure to work with and with her caliber of associates at Health Planning Associates, I am certain the company is at their “A-Game” in providing a comprehensive and meaningful service to their customers.
Thanks Jennifer for all you do for us through the Health Planning Associates. You are Awesome!
- Dylan J., Macon, GA
We have been with HPA for 2 years now and have been beyond happy with their service. Alysia and Donna are always quick to respond and provide help and solutions to any issues our employees may have.
- Liz P., Macon, Georgia
Wonderful company with experienced employees. They have interceded on my behalf with any claims difficulties I had with the carriers. Been my agent for 17 years. No one can beat their prices and their service is the best!
- Beth M., Warner Robins, GA
Health Planning Associates LLC have been my Medical Provider for more than 8 years. They have always gone above and beyond on any problems I have had. They stay on top of any situation until it is resolved. I give them 5 Stars in all areas.
- Clarence F., Macon, Georgia
Our experience has been nothing but wonderful with Health Planning Associates. We are a small company but with their help we have been able to afford health insurance for our employees. Donna and Alysia have gone above and beyond. I have always said Alysia loves her job because she makes mine a whole lot easier. Alysia has helped several of our employees with claims and other needs with a great attitude and a lot of experience. We are grateful for their team!
- Laura K., Hazelhurst, GA
Health Planning Associates is an excellent company. Jennifer Downs is extremely knowledgeable and always helpful and willing to go out of her way to help. This is the best company we have ever dealt with!
- Paula A., Ashburn, GA
LOVE LOVE LOVE Health Planning Associates!!! They have been our Employee Benefit Consultants for the past 6 years. They make my job so much easier!!
- Lydia G., Macon, Georgia
Alysia Long always cheerfully helps me solve problems. She and Donna Davis are the best! I wouldn’t want to deal with anyone else.
- Suzanne T., Macon, Georgia
The staff at Health Planning Associates makes our renewal so easy. They are always willing to spend time answering all the questions we have. I would trust Health Planning Associates with any insurance need because of their knowledge and willingness to help!
- Kim Poupard
American Piping Supply, Inc.
Just wanted to thank you for helping us with our group insurance. We could not have asked for a more professional and caring experience. We were treated with great respect and felt like we were given the very best information and coverage possible.
Thanks again
- Homer McMichael
Flovilla Propane
To Whom It May Concern:
It is my pleasure to recommend the employee benefits services of Health Planning Associates to you. During the past year, the Health Planning Associates team worked with our district to offer upgraded group dental, vision, life and disability programs to our employees.
The consulting team waived all fees and handled the complete market analysis and bid process from over twelve competing carriers for our program, saving our employees money while increasing the quality of the benefits. Ultimately, the program has strengthened our hiring package and will serve us well as we move into a more competitive hiring economy.
As a board, we are very pleased with their work. They are knowledgeable and dedicated to their area of expertise. Our meetings have been very productive, and the team is extremely professional.
Please feel free to contact me if I may be of further assistance.
- Donnie L. Smith
Superintendent of Schools
We are very pleased to have joined hands with Health Planning Associates. We were up for a big challenge changing nearly 800 employees over to a new vendor. Amazingly, our brokers stepped up and done an awesome job handling the task. They were very organized, professional, and pleasant. They worked diligently for months until everything was done. They were then and still now as helpful and knowledgeable as you could ask for. Thank you Donna, Linda and Tim for dong such a great job!
- Janet Walls
Payroll Manager
Sumter County Schools
I just wanted to take the time to “Thank you” for taking care of the many details here at Ocmulgee Physicians group. Please know that we do not take this for granted and truly appreciate what you provide us with. I could never (ever) fathom working with someone else.
Job: well-done! Very Appreciated.
- Doyle Sheppard
Ocmulgee Physicians Group
I was getting the run around from my Doctor’s office and the date of my procedure was less than two weeks away. Donna Davis went above and beyond for me when I thought I had no one to turn to. Thank you Donna and Linda for everything, including all the late nights spent helping me out. It’s refreshing to know that there still are people who care.
- Donna Parker
Simple Air Solutions, LLC
It is a pleasure working with Health Planning Associates. The staff is always willing to help and have “gone above and beyond” too many times to count. Their expertise is unmatched!
- Janice L. Hall
City Clerk
City of Forsyth
When we decided to offer health insurance through our company ten years ago, we met with Health Planning Associates to discuss a program specifically tailored for small businesses in Middle Georgia. That introduction initiated our now longstanding relationship with a company and in particular a broker ( Donna Davis ) who is very dedicated to identifying a health insurance program perfectly matched to the needs of the company. Donna is always super responsive and eager to answer questions and provide information whenever we request it. Thank you, Health Planning Associates and especially, Donna Davis!
- Dawn L. Simpson
Macon Bedroom & Mattress, Inc.
Dear Tim and Donna,
Peacocks Auto Salvage would like to thank you for all your help and assistance with our company’s insurance needs and questions. In these times of uncertainty with our countries insurance woes, it is reassuring to know we have your expertise on our side. There is never a question or task too small or too large for your brokers to handle. Your company’s genuine concern and attention to each of our employee’s personal needs exceedingly goes above and beyond our expectations. Being a small company, one would fear being overlooked but this has never been the case with your handling of our account.
We would highly recommend your companies services to anyone needing insurance coverage for their businesses/employees. Thanks again for eliminating the hassles of finding, questioning and dealing with all the possible coverage providers. We thought it would end their but that is just the beginning, your office then handles all the in-house sign up for our employees and is their future liaison contact for any/all insurance questions or problems.
Again, thank you so much for all your help, understanding and hard work to always make us at Peacocks have one less thing to worry about when it comes to our insurance needs.
- Robert Peacock
President, Peacocks Auto Salvage
With a very knowledgeable staff, Health Planning Associates provides excellent backup for the products they market. You can depend on them to follow through if a problem arises. The company excels in customer service. We look forward to our continued relationship.
- EJ Knobles
General Manager
1842 Inn, Inc.
To Whom It May Concern:
I am happy to provide a reference for Health Planning Associates, LLC. Our company has worked with larger “corporate” type insurance firms in the past, and I am happy to say that we are delighted with our choice to change to Health Planning Associates. Donna and her team have been a breath of fresh air! They have not only done an amazing job finding just the right fit for our employee’s needs, but have been anticipatory when dealing with our HR Department as well.
In the light of the “new day” in insurance. I highly recommend this team to handle your company’s needs. They have always been ready, willing and able to answer all of our questions and concerns regarding healthcare and any implications the new laws have on us as the employers and for our employees.
Health Planning Associates, LLC. is prompt, efficient, exceptional, and friendly to boot. This team has made insurance easy! We truly appreciate everything they have done for us and look forward to allowing them to make our lives easier for many years to come!
Kindest Regards
- Chandra S. Brown
Project Manager
ShuBee
It has been a pleasure to work with Health Planning Associates for the last 11 years. During that time, we have always found the entire staff to be very professional, competent, courteous and attentive to the needs of our company and employees. We feel more like good friends than clients.
- Estelle G. Hammock
B.C. Hammock Construction Co., Inc.
Thank you for your speedy response, I continue to be wowed by the assistance I receive in this process. Believe me it’s above and beyond the norm that I’ve received with other agencies for other unrelated services.
Thanks again and have a GREAT day.
- Maurice Dickey
